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Fraud Prevention Analyst

Bank of Hawaii


Location:
Oahu, HI
Date:
10/17/2017
2017-10-172017-11-16
Job Code:
143765
Categories:
  • Financial Services
Bank of Hawaii
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Job Details


Fraud Prevention Analyst-1700643
Description

Bank of Hawaii
In 1897, Bank of Hawaii was the first chartered and incorporated bank in the Republic of Hawaii. We’ve been here from territorial days, growing and changing with Hawaii. Today, we are the largest independent bank in Hawaii – a result of knowing our business and community, and always staying ahead of change. At Bank of Hawaii, we think of ourselves as forward thinking pace setters. We are constantly finding creative ways to deliver leading edge financial services to our customers.  Now more than ever, we’re embracing change while using data and analytics to make informed decisions about our future.

 

It’s our analysts who help us succeed in finding and interpreting information and turning that information into actionable decisions.  As a member of the Bank of Hawaii community, you will be among the very best in your profession in an environment that places a high value on integrity, innovation and teamwork.  People who are agile, savvy, forward-thinking and entrepreneurial can learn and grow with us.

 

Does this sound like you?
Do you enjoy partnering with business units and providing a wide range of analysis?  Do you thrive in an environment that leverages your abilities as a fast learner, good listener, and problem-solver?  Are you a self-starter, comfortable with interpreting data into useful analytics?  If you love challenges, relish complexity, and have moxie, consider applying your unique talents with a Hawaii banking leader – Bank of Hawaii.  You will work with the business to ensure the highest standards of stewardship and control are maintained, all while driving continuous improvement and innovation. Welcome to your tomorrow!

 

A day in your life as a Fraud Prevention Analyst
Under the supervision of the Manager and Supervisor, this position is responsible for the review, research and analysis of customer transactions with a focus on fraud detection and mitigation, and the identification and reporting of suspicious activity to ensure compliance with all applicable laws and regulations. This position works with various business units, corporate security and risk partners to support the fraud detection and mitigation strategies of the Bank.  Assists in business unit’s compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. In addition, this position is also responsible for demonstrating the Excellence in Sales/Service (ESS) philosophy by participating in and practicing ESS disciplines and behaviors.

 

We’ll give you these important responsibilities…

  • Investigates all assigned “alerts” as a part of fraud detection, mitigation and behavior analysis that may be considered suspect activity. Reviews, monitors and tracks the results of assigned alerts.  Handles technically complex accounts involving multiple relationships that include high risk and intricate fraud schemes.  
  • Assists in developing and updating department operation policies, procedures, forms and other documents providing guidance and direction to unit.  Recommends changes to unit processes to improve daily function.
  • Researches, resolves and responds to requests and inquiries from branches, departments and customers.
  • Participates in system tests of new and updated vendor applications.  Under the direction of the Manager or Supervisor, works with the technology group to resolve outstanding issues.  Participates in systems modifications and initiatives as necessary.  Performs preliminary and final functional/performance testing for new or upgraded systems/applications.  Participates in implementation of industry standard fraud tools.
  • Prepares and submits Electronic Incident Reports (EIR’s) to Corporate Security for suspicious activity investigation.  Maintains information on customers with repeat alert activity.  Submits a report of any suspicious activity investigated. 
  • Performs all other miscellaneous responsibilities and duties as assigned.

Qualifications

…if you come to us with these qualifications…

Education: 

  • Bachelor’s degree from accredited institution or equivalent work experience.

 

Experience: 

  • Minimum three years of comprehensive technical experience in bank operations, in order to be able to assess suspicious activity. 

 

Technical Skills: 

  • Demonstrated proficiency and expertise with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access, PowerPoint and Internet Explorer) or similar software. 
  • Knowledge of or ability to use bank software and understand information on the various Bank systems. 

 

Other Job Qualifications: 

  • Demonstrated verbal and written communication skills. 
  • Must be analytical, detail oriented, organized. 
  • Must be able to meet deadlines and handle multiple priorities. 
  • Must be an effective and efficient team player who can also resolve problems independently.   
  • Knowledge of and ability to discuss Bank (or similar) products and services. 
  • Able to work flexible hours including holidays, weekends and evenings as needed or assigned.  
  • Must be able to move/lift boxes up to 30 lbs.      

 

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any legally protected classification including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.  Bank of Hawaii takes affirmative action in support of its policy to advance in employment legally recognized individuals including minorities, women, protected veterans and individuals with disabilities.

Job Function Bank Operations
Primary Location Hawaii-Oahu
Schedule Full-time
Job Posting Aug 16, 2017, 4:21:13 PM
Unposting Date Ongoing
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