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Trust Operations Analyst

Bank of Hawaii

Oahu, HI
Job Code:
Bank of Hawaii
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Job Details

Trust Operations Analyst-1700041

 Under the direction of the Systems Administration Manager, the Trust Operations Analyst I is responsible for analyzing and documenting trust operational business needs. This position works with the trust operations and trust systems staff to streamline current processes, develop new products, applications and processes, plan conversions and recommend/implement changes as required.  Assists in business unit’s compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.  In addition, this position is responsible for demonstrating the Excellence in Sales/Service (ESS) philosophy by participating in and practicing ESS disciplines and behaviors.



  • Develops and recommends procedures for the various trust areas affected by any system changes or to improve the trust process.
  • Assists in the implementation of the new products and processes.
  • Analyzes trust needs and develops requirements through interviews with product managers and trust staff.
  • Works with the trust system staff to design system features and procedures to meet trust needs.
  • Assists in daily management and support of the trust accounting system and other related systems.
  • Conducts systems acceptance testing under the direction of a test phase manager.
  • Develops test scenarios, test data and expected test results for system acceptance testing.
  • Reports testing problems, tracks resolution of reported problems and verifies that problems are corrected.
  • Develops in-depth knowledge of the information systems and operations needs of the business units supported and skills necessary to support those needs.
  • Develops training materials and conducts user training as necessary.




  • 4-year college degree in computer science, finance, accounting or equivalent work experience.



  • 1-2 years demonstrated experience in information technology, finance, accounting, securities or related industry.  



  • Must possess analytical skills, understanding of application integration, strong computer skills and an understanding of SQL programming and database applications. 
  • Must be proficient in SQL, Access, Visual Basic and Excel.



  • Must be organized, detail oriented and a team player. 
  • Must demonstrate effective communication skills (written and verbal). 
  • Must be available to work overtime and be flexible in availability and mobility to perform required job functions.



All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any legally protected classification including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.  Bank of Hawaii takes affirmative action in support of its policy to advance in employment legally recognized individuals including minorities, women, protected veterans and individuals with disabilities.


Job Function Bank Operations
Primary Location Hawaii-Oahu
Schedule Full-time
Job Posting Jan 9, 2017, 4:02:00 PM
Unposting Date Ongoing

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